Q: Where do you ship from?
A: We ship worldwide from our partnered warehouses. Our team ensures every item is inspected before it's sent out.
Q: How long does shipping take?
A:
- Processing Time: 1–3 business days
- Standard Shipping:3-7 business days (varies by location)
- Premium Shipping: 1-3 business days available at checkout
You’ll receive tracking info once your order is shipped!
Q: Do you ship internationally?
A: Yes — we offer worldwide shipping! Duties and customs may apply depending on your country's regulations.
Q: How do I track my order?
A: Once your order ships, we’ll send you a tracking link via email or SMS. You can also track orders via your account on shaandynasty.com.
Q: What’s your return policy?
A: We accept returns on unused, unworn items within 7 days of delivery. Visit our Returns Center on the site to start the process.
Q: How do I care for Shaan Dynasty apparel?
A: Machine wash cold with like colors. Tumble dry low. Avoid bleach and ironing over prints to keep your streetwear crisp.
Q: I entered the wrong shipping info — what now?
A: Contact us ASAP at support@shaandynasty.com. If your order hasn’t shipped yet, we can fix it.
Q: Can I cancel or change my order?
A: Orders can only be changed or canceled within 2 hours of placing them. After that, they're already being processed.
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INTERNATIONAL SHIPPING:
Free shipping on any international orders over $49 CAD.
TAXES:
Did you notice the sales tax charge on your receipt email? This is governed by the state that you live in.